Privacy Policy | Mivasopic

Effective Date: June 27, 2025
Last Updated: July 11, 2025

At Mivasopic, your privacy is of utmost importance to us. We are dedicated to protecting the confidentiality of the personal information you share while shopping for our premium gourmet products—such as Caviar, Saffron, Truffle, and Wagyu Beef—through our official website, www.mivasopic.com.

This Privacy Policy outlines how we collect, use, store, and share your data, and the choices you have to control your information.

1. Information We Collect

We collect two types of data when you use our website:

A. Personal Information

When you place an order or contact our customer support, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (handled securely by third-party gateways)

B. Technical & Usage Data

Automatically collected information includes:

  • IP address

  • Browser type and version

  • Device type (mobile, tablet, desktop)

  • Pages visited, session duration, and click behavior

  • Location data (if permitted)

This data is collected through cookies, analytics tools, and tracking pixels to help us enhance your experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • Order Processing & Fulfillment: To confirm, pack, and ship your gourmet purchases.

  • Customer Support: To respond to your inquiries, product concerns, or order tracking.

  • Marketing (Optional): To send you updates about new arrivals, curated collections, or seasonal offers. You can opt out anytime.

  • Website Optimization: To analyze user behavior and improve site speed, navigation, and performance.

  • Fraud Prevention: To ensure secure transactions and detect unauthorized activity.

3. Use of Cookies and Tracking Technologies

We use cookies to:

  • Store your preferences

  • Personalize your experience

  • Understand user traffic patterns

  • Enable secure logins and shopping sessions

You may manage or disable cookies through your browser settings. However, this may impact some website features or functionality.

4. How We Share Your Data

We do not sell your personal information. Your data may only be shared in the following cases:

  • With Trusted Service Providers: Including payment processors, delivery couriers, and web analytics platforms. All partners are bound by confidentiality agreements.

  • Legal Compliance: If required by law, subpoena, or court order.

  • Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred with the business assets.

5. Data Security Measures

We implement industry-standard safeguards to ensure data protection:

  • SSL Encryption: Protects your information during online transactions.

  • Firewall and Anti-Virus Systems: To prevent unauthorized access to our servers.

  • Access Control: Only authorized staff can view customer data, and only for business purposes.

6. Data Retention Policy

We retain your data only as long as necessary for:

  • Order processing

  • Customer service

  • Legal or regulatory compliance

  • Dispute resolution

After these needs are fulfilled, your data is securely deleted or anonymized.

7. Your Privacy Rights

You have full control over your data. You may:

  • Access Your Data: Request a copy of your personal data.

  • Update Information: Request corrections to inaccurate or outdated details.

  • Request Deletion: Ask us to delete your personal data unless legally required to retain it.

  • Opt Out of Marketing: Unsubscribe from promotional emails by clicking the link in the message or contacting us directly.

  • Manage Cookie Preferences: Customize through browser settings.

To make a request, email us at info@mivasopic.com.

8. Children’s Privacy

Mivasopic does not knowingly collect data from children under the age of 18. Our website and services are intended for adults only. If you believe a minor has submitted personal data, please contact us so we can promptly delete the information.

9. External Links and Third-Party Websites

Our website may contain links to third-party platforms (e.g., courier tracking, partner brands). Please note:

  • We are not responsible for their privacy practices.

  • We encourage you to review their privacy policies before sharing any personal data.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in law, our services, or technology. The latest version will always be available on this page, and the effective date will be updated accordingly.

We recommend reviewing this policy periodically to stay informed about how we protect your privacy.

11. Contact Information

For any questions, feedback, or privacy-related concerns, please reach out to us:

Mivasopic
📍 3512 Mohican St, Baton Rouge, Louisiana
📧 Email: info@mivasopic.com
📞 Phone: (225) 775-4883
🌐 Website: www.mivasopic.com

By using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.